Subject: Not given broadband speed according to commit in plan
My Name: Jay Jariwala
My City: SURAT
My Complaint Against: You Broadband
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 4500
My Complaint Description:
I complained many time to you broadband(Surat) company for broadband speed issue. I pay for day / night plan 600 kbps speed in day and 3 mbps night speed.
According to this plan i got 40 kbps speed in day and 60 kbps speed in night.
I regularly complain to his customer care and as well as walked complain but not given proper response.
I want disconnect that service not refund my pay money.
So, Please give me justice.