You Broadband Complaint – NOT GIVING REFUND

My City: vadodara
My Complaint Against: You broadband
Complaint Category: Internet Services & Websites
Claim Amount (Approx.): 3209
My Complaint Description:
i have done payment for new internet connection on 9th june, 2016. you broadband committed to give me connection in 1 week. still they have not given me connection. so i asked for disconnection and give me refund. at local office, they are not giving any kind of support and tells me to talk in customer care for refund. i called many times in customer care, they says that our team will contact you soon, but no one calls back or contact. they are also not taking my request for disconnection and give me my money refund. i am fed up with such service before connection. they are hanging me since 15 days. local team never picks up my phone calls. pls do the needful at earliest.

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