My Name: Heaven Shah
My City: Surat
My Complaint Against: You Broadband
Complaint Category: Internet Services & Websites
Claim Amount (Approx.): 5200
My Complaint Description:
I'm getting continues problem in Internet Service.
I've bought 1 year unlimited plan form You Broadband and from last 3-4 months their service is becoming poor and poor day by day. Every next day Internet service gets off. Not sure if they're doing this intensionally or not. Every time I complaint to Customer Care they have some known excuses ready in hands like system down, wire cut and all. They use to start my Internet every time I complaint and again next day same problem occurred. I want to resolve this problem permanently. And if they can't solve this problem then I want my money back.