My Name: Pratik Rajpara
My City: Surat
My Complaint Against: You broadband
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 1,00,000
My Complaint Description:
This is pratik Rajpara I am from surat I have tack new you broadband connection before month and belive me I am so tired and depressed coz they are not answering for anything. My Internet is not working properly when I call customer care they just note official complain and don't know what they do with that.
I did 50 plus complain about speed and other things but result is 0 when I call surat head office where tadkeshvari Soni is manager is not answering anything she only said it will tack time coz technical work is going and when I ask how long dose it tack she said it's depand there is no such time limit sometime it will tack 1 week sometime 4 I don't know what to do. For my last complaint they assigned technican and his name was raj chohan after 2 to 3 week of complaints when I call raj he said I left job then I call customer care and let them know they said don't worry he is on job and if he left someone else can do so. Everyday I have required to do 1 phone call fadup now. I lost my bisness and lost my dignity become of slow Internet and less connectivity my reputation in market is become zero. That's why I am going to make claim of 1.00.000 against you broadband.