YOU Broadband India Limited Complaint – Regarding Service Stopped After 2 Days Of Payment

Subject: Regarding service stopped after 2 days of payment
My Name: MAYURKUMAR SAVALIYA
My City: Surat
My Complaint Against: YOU Broadband India Limited
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 4500
My Complaint Description:
From 3rd October i have not internet connectivity due to some technical reason, i complained to customer care by calling everyday. They said that our technical person will reach to you and your problem will resolve. But no-one came to my home to repair connectivity. Today i went to regional office of company, Jugalkumar Sonar (Enginner) said that his colleague will come and repair, but he is not receiving my call at 4.00 pm. Company's application shows the status pending of my problem since 14th October but no-one of company's executives are handling my problem. When i request for giving back my money after cut the charge of five days service, they refuse to do it. I want the service continue or my money back. Please help me.

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