You Broadbend Internet Provider Complaint – Internet Connection Problem Since So Many Days , No Service

Subject: internet connection problem since so many days , no service
My Name: chintan sarkhedi
My City: surat
My State: Gujarat
My Complaint Against: you broadbend internet provider
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 4600
My Complaint Description:
Sales person of you broadband takes amount 4600 from me for 1 year plan , my first complain is it takes around 15 to 20 days for installation , as he already told me to do installation in 5 to 6 days. After a use of around week, it again goes down for around 15 days , I have registered around 10 complains from mobile app, it auto get closed , I tried to get it resolved from customer care , customer care having zero authority , they just say that we are carry forward your request , I called customer care around 20 times , I didn't get solution . I visited you broadband office twise , still no one going to help me .they are even not sharing concern person contect no , at last I got Surat office service head contect no . I have called her 5 to 6 times and also customer care , still net connectivity problem not solved . I wants to get my money back. Your help is requested . you boradbend service head name is Nisha madam and contect no is -9909968303

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