Youbroadband Internet Service Complaint – Internet Is Not Working And Very Bad Behavior From You Broadband Costumer Care ,Ahmedabad

Subject: Internet is not working and very bad behavior from you broadband costumer care ,Ahmedabad
My Name: vihar fadia
My City: Ahmedabad
My Complaint Against: Youbroadband internet service
Complaint Category: Internet Services & Websites
Claim Amount (Approx.): 6000
My Complaint Description:
Hello sir/ maam,
I have taken 100mbps unlimited plan from Youbroadband internet service.
User id: viharfadia
Name : Vihar Fadia
Mobile number: 7567219501
I have paid all amount as per their rules. But I was not getting more than 1 Mbps speed and now from 6 th January, 2016 my internet service is not available.
I have called at costumer care plenty of times , I have mailed them 5 times. But there is no response from Youbroadband.
They commited me that your problem will solve in 4 to 8 working hours . I waited many times but there is no result. Now today at 7p.m. I called them, they told me that in one hour we will call you back but 3:30 hours gone but no reply from Youbroadband.
Even their behavior was very rough with me .and they also told me very rudely " Jo karna ho karlo, grahak surakhasha me bhi mail karna ho to karlo, hamko koi fark nahi padne vala". Their supervisor is also supporting their employees. His name is Mr. Mayank parmar
Now only you can help me and de some action against you broadband and I want refund from Youbroadband.

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