Youbroadband Complaint – No Response For Refund

Subject: No response for refund
My Name: Mayank Patel
My City: Ahmedabad
My Complaint Against: Youbroadband
Complaint Category: Internet Services & Websites
Claim Amount (Approx.): 1000
My Complaint Description:
I have subscribe internet connection from you broadband, ahmedabad for three month. Service provided was very bad plus improper customer case service. So i discontinue using their service. After three months, when my subscription over, I asked for my deposit, they said, refund procedure will be initiated after 45 days, once the device (which they have installed for internet connection at my home) collected by youbroadband engineer. And for that i need to register refund request to customer care. Well, i have registered request. But no engineer appeared to recollect device. Whenever i called customer care, they said, "Our engineer will collect device next week", but no one came. And may be two or three times, they said , my complain is resolved, and they register new complain for this. Its been around more than 2 months, yet i haven't got any refund.

Share and inform others about this:

Leave a Reply

Your email address will not be published. Required fields are marked *