Youtele Broadband Pvt. Ltd. Complaint – No Servise After Complainting From Last 5 Days

Subject: no servise after complainting from last 5 days
My Name: RAJESH BHANDARI
My City: surat
My Complaint Against: youtele broadband pvt. ltd.
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 25000
My Complaint Description:
i purchase a plan from youtele broadband internet servise provider company. In the plan the speed is 2 mbps in day and 256 kbps in night ( 9 pm to 9 am).
i am calling to company custmer care from last 5 day for speed but they didnt solved my problem yet, even when i ask to stop this servise close my account and refund the amount they said which plan i had they cant refund the amount.
Now neither they refunding the amount nor solving my problem of net speed. please help me out.
THANKING YOU

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