Subject: Manufacturing Defect on Mobile Screen
My Name: Ameep Shah
My City: Vadodara
My Complaint Against: yuplaygod
Complaint Category: Mobile Companies
Claim Amount (Approx.): 6999
My Complaint Description:
One Big Blue Line appears in middle Mobile screen. Mobile phone is working ok but it doesn't look good. From September 2015 I was following for the same. I was tole to run flash for about 8-10 times also offered to purchase new battery.
I File a complain on [email protected] (Reference No : 226785.2.2016) and I receive call from Yu Support (Reference Ticket id: 2402646) and they told me to submit mobile at work shop. I submitted my mobile on 19/04/2016 with confirmation that I will receive my mobile back within 7-10 days.
Yesterday, I made a call at service station where I deposited my mobile. I came to know that they have send it to Company but still company don't have the part to replace.
I was keep waiting to get proper reply for the defect and not they don't have the part to replace.
Please extend your help either to replace the mobile or to get my money back. Please help.