Zipker Complaint – Wrong Product Delivered

Subject: Wrong product delivered
My Name: Debora Jayaraj
My City: bangalore
My State: Karnataka
My Complaint Against: zipker
Complaint Category: Fashion & Jewelry
Claim Amount (Approx.): 999
My Complaint Description:
Hello,
Wrong product has been delivered.i need to return it , i have raised a ticket for the same on the same date when wrong product was delivered.But it is been more than a month and i have not heard from the seller yet.Now they have closed the ticket mentioning that the company will not process over day complaints.
I have addressed that wrong product has been delivered on the same day when i recieved the product but no one from zipker team contacted me so far and now after two months they hv closed the ticket.

Kindly help in addressing this issue

Thanks
Debora

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