Subject: Duplicate Product Received instead of Orderd Nokia 3310
My Name: Mehul Galiyawala
My City: Surat
My State: Gujarat
My Complaint Against: zookr.in
Complaint Category: Online Shopping
Claim Amount (Approx.): 1400
My Complaint Description:
I have ordered Nokia 3310 but received Zoom Star 3310.
So, I would like to return same but zooker.in not accepting return as they are said they have sent correct product.
My order details given as below.
1. Name : Mehul Galiyawala
2. Order No. : 132289ab-980d-4e4b-8e9b-db7359a57d17
3. Registered Phone Number : 9824172062
4. Registered email address : [email protected]
5. Tracking ID(if you are an existing customer) : Bluedart Tracking ID: 69593117252
6. Brief description of your issue : Received duplicate product, I have ordered Nokia 3310 but received other brand cheap quality product.
So, I wants to return same and need my amount refund in my account.
Please look into this and do the needful for the same.
Following details of the zooker.in seller.