Air India Complaint – Flight Delay/canceled

Subject: Flight Delay/canceled
My Name: Harshil Shah
My City: Ahmedabad
My State: Gujarat
My Complaint Against: Air India
Complaint Category: Tours & Travels
Claim Amount (Approx.): 150000
My Complaint Description:
On 15th January I had a flight from Ahmedabad to Mumbai with Air India(AI 985) which got delayed by approximately 5 hours and because of that I missed all of my connecting flights till United States of America. At the Mumbai airport there were around 60 people who missed there connecting flights because of this delay and that created a chaos at the Air-India office counter at Mumbai airport. Even after this chaos they were not able to provide me with the new tickets for more than 15 hours, and even after they were ready to provide me a ticket which will more 2 days to reach me to my desired place. In this scenario I had to book my new tickets by myself which were very costly at immediate bases and cost me around 110000 Indian rupees. Above all these I had to spend around 5 hours at Ahmedabad and 25 hours at Mumbai airport where they didn't even provided with proper living and food facilities. They were promising about providing an accommodation to nearby hotel in Mumbai but not able to provide even airport lounge rooms. In this situation without tickets I didn't have the option of going out side the airport and arrange for our accommodation and, by situation and Air India's lack of efforts I was forced to spend my 25 hours lay over time on the airport without enough sitting arrangement. They also failed to provide any proper space for us to put our luggage.
On above all these because I got late to my desired destination I had to miss my few important lectures as well as one of job interview and presentation. I cannot even put an estimate about how much it can affect to my course work.
So, I'm demanding for the compensation for all the money I had to spent and all the inconvenience I had to face. For that I am demanding 1.5 lakh Indian rupees.
Please inform me if you need any more information or any suggestions for me on my email or by phone call.
I am really hoping for the best support from your side.
Thank You.

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