Air Link Internet Provider Complaint – Not Responding Calls And Didn’t Take Action On Internet Problem

Subject: Not responding calls and didn’t take action on internet problem
My Name: Jayesh bhai chodvadiya
My City: Surat
My State: Gujarat
My Complaint Against: Air link internet provider
Complaint Category: Internet Services & Websites
Claim Amount (Approx.): 12500
My Complaint Description:
Hi,
I am very unsatisfied with the service provided by your company, which they are promising to the customers while subscription. Since last 14 days my broadband connection is not working and neither am i able to connect to the customer care.
Before 1 month, this problem i am suffering from this same issue for around 8 days. That time the problem was solved for only 2 days after that the connectivity issue continue till this day and they are not getting serious about my concern. I will warn them to resolve the problems otherwise i'll contact grahak suraksha, but they are not getting serious. When i was asking them how much time it takes to resolve a problem they give me 48 working hours, but they continue telling lie amongst all.
Please revert to me earliest or disconnect my connection with your company and refund my balance amt.

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