Airlink Communication Pvt. Ltd. Complaint – No Service Is Provided

Subject: No service is provided
My Name: Prit Italiya
My City: Surat
My State: Gujarat
My Complaint Against: Airlink communication pvt. Ltd.
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 6000
My Complaint Description:
I have paid 6000₹ to airlink communications about a year and half ago and selected a plan which continues for 30 months. Recently i am not receiving any internet service nor customer support from them. I have to call and listen to that recorded tap for almost 10-15 minutes and then i can talk with there customer support. Every time they tell me it will take 3 working days to fix the problem but after 3 days of no internet, they start internet for about 12 hours. After 12 hours the internet goes offline again. And i have to complain again and wait for 3 days again. I have almost complained 7-8 times within this month.

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