Subject: Not Recieved the product
My Name: Dhruv Patel
My Contact No.: +91-9998699557
My City: Ahmedabad
My Complaint Against: Snapdeal
Snapdeal’s Contact Details: +91-9212692126
Complaint Category: Internet Services & Websites
My Complaint Description:
I have ordered an mobile from snapdeal.com on 5th June 2014, which i was supposed to receive by 9th June2014. But due to some problem i received it on 12th June.
But it was a faulty piece, so i requested a complain for replacement. The couerier company has taken away mobile from me on 21st June 2014.
From the very that day, i am calling snapdeal customer care and regularly mailing to snapdeal to know when i will receive my mobile back, but i am getting no reply about the receiving date, just the go on saying sorry there is no update shown in their system and if we mail them they just say we apologize for the inconsistency, we will let u know soon.…