Subject: Deducted Rs 200 from balance
My Name: Viren
My City: Ahmedabad
My State: Gujarat
My Complaint Against: Videocon D2H
Complaint Category: Videocon Complaints
Claim Amount (Approx.): 200
My Complaint Description:
I called to customercare because services were stopped due to some technical reasons…it happens in every two months.
As per company policy, if we ask for service person to visit home within 30 days of service, they don't charge service charge for 2nd visit.
When I called this time, I said them one month is not over yet of last service so they said okay, the person will come and fix the problem and will not charge anything.