Battery Replacement Problem Grahak Suraksha

My Name: goutam kr nayak
My Complaint Against: sony vaio
Contact of Complaint Against:
sony service center
Complaint Category:
Service Providers
My Complaint Description:
dear sir,
i have a sony vaio laptop under warranty.
my battery backup is very weak approx 60 minute.
i gone service center for replacement battery but there not replaced my battery. he say, my condition battery backup is right,but when i talk with custumer care of sony vaio he say baterry backup 2hour minimum please quick action thanking

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