Bharati Airtel, India Complaint

Subject: Airtel Money not refunding my Rs 249 which they lost because of their system problem
My Name: Santosh Ganacharya
My Contact No.: 9096125426
My City: pune
My Complaint Against: Bharati Airtel, India
Bharati Airtel, India’s Contact Details: Bharati Airtel, India
Complaint Category: Airtel Complaints
My Complaint Description:
I do have my Airtel Money account on my number 9096125426. Before some day’s recharged one vodafone number 8554840310 by Rs. 249 using my Airtel Money account. I received success message mentioning that specified vodafone number get recharged by Rs. 249 but vodafone number didn’t received recharge benefit. When I called Airtel Money customer care they are saying that I recharged myself Airtel number 9096125426 by Rs. 249. But even I didn’t received any benefits of Rs. 249 on my Airtel number. They registered my complaints number 13035871 on 12/01/2014 and then 13285271 (by Ishant Goil) on 19/01/2014 but on reply to both they said we will credit your amount Rs. 249 in next few day’s. But till date they not refunded my money. Please help me in this.

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One thought on “Bharati Airtel, India Complaint

  1. Dear Santosh,

    This is with reference to your complaint dated 19 January 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
    You can also get in touch with us at [email protected]

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

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