I am using Relience GSM from last o1 month and my number is 7878055330.
I am having lot of problems which are not solved.
01) caller tune was activated by relience without any request and 30 rs. deducted from balance. On complain customer care officer registered request and replied that same will refunded in 72 hours. No refund done. I reminded for 04 times and every time customer care officer replied that we are forwarding your number to our technical team and refund will be done in 48 hours, so far no refund done.
02) Shayari pack activated without any request and 02 time 10 rs. deducted. No refund given.
03)Last week some other pack activated without any request and immediate refund given.
04) DND activated on 30/03/2011. same is started in week time but even DND activation daily relience tele marketing calls and sms recived number of times. On complaining costemer care officer said that DND is activated and still registered complain 150554339 and said that all calls will be stopped in 01 week time. I gotsms that your complain resolved and still the telemarketing call comin, so once again I talked with customer care executive and he launched a new complain 150840271 with again 7 days time. I got reply that complain is resoved and still telemarketing calls and sms coming daily 5 to 6 time minimum.
Sir, Relience may have 1000s of telemarketing number and if they banned 2 nos each time on complain with in 7 days than what is the purpose of use of DND?
Calls comes mostly when I am driving or in meeting. Who will be responsible if some accident occurs?
I tried several time to contact gujarat nodel officer no., which is +79 30331424, but it contineous engage.