Cloudtail India Private Limited, SND Infra, Shed No.K3, Survey No.402/1f2b, Padur Road, Kuuthambakkam Village, Poonamalli, CHENNAI, Tamil Nadu 602107. Complaint – Defective Remote Control Was Supplied.

Subject: Defective Remote control was supplied.
My Name: S.N.Dhasarathan
My City: RAJAPALAYAM, VIRUDHUNAGAR DISTRICT
My State: Tamil nadu
My Complaint Against: Cloudtail India private limited, SND Infra, Shed No.K3, Survey No.402/1f2b, Padur road, Kuuthambakkam village, Poonamalli, CHENNAI, Tamil Nadu 602107.
Complaint Category: Online Shopping
Claim Amount (Approx.): New Remote control.
My Complaint Description:
I have purchased one Mi LED TV 4C PRO 80 cm (32") HD Ready Android TV (Black) BO7HB7SSPZ (BO7HB7SSPZ)
from you, through Amazon. The same was delivered to me today (18.6.19). But the remote is not working even after change new batteries twice. without remote, it is unable to operate the TV. Also no user manual inside the packing.
Hence please replace immediately the faulty remote control & send the user manual for the TV.
Invoice Number: SMAB-31480
Invoice details: TN-SMAB-1004-1920
Invoice Date: 16.06.2019

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