Club Mahindra Holidays Complaint – Cancellation Of Membership And Refund

Subject: Cancellation of membership and refund
My Name: Mukesh Singhai
My City: Sagar
My State: Madhya Pradesh
My Complaint Against: Club Mahindra Holidays
Complaint Category: Tours & Travels
Claim Amount (Approx.): ₹28,000
My Complaint Description:
I would like to inform you that in July 2018 I bought a membership at Club Mahindra and my membership id is 2833 011. Sales representative Mr Chaman Navik promised me a cashback gold voucher worth Rs 10, 000. Rather of a gold voucher I received a Diamonds discount voucher. My package includes 5 nights 6 days CMH and 7 night RCI. He assured me that these days can be used anytime and does not have any time limit. When I asked the customer care via phone call I was informed that I have to use these days in a year. Now I feel it is breach of assurances given at the time of joining the membership hence, I am no longer interested in having a Club Mahindra membership. I wish to discontinue it. I request
the Member relationship desk to refund my money ie. ₹ 28,758. Their is no response from the company regarding this.

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2 thoughts on “Club Mahindra Holidays Complaint – Cancellation Of Membership And Refund

  1. Hi Mukesh, we regret to know about your experience and want to help you. Your concern has been shared with our team, please be assured that they will connect with you shortly to assist further.

  2. We understand that our team has reached out and conveyed the refund timeline to you, Mukesh (Interaction ID: 013-492-867). In case of any further queries/concerns, please feel free to contact us on 1860 210 1111.

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