Complaint Against Company Complaint – Not Responding For Return Of Sarees Delivered To Me Which Are Not Selected By Me

Subject: Not Responding for Return of sarees delivered to me which are not selected by me
My Name: M.Chandra Sekhara Reddy
My Complaint Against: Complaint against Company
Complaint Category: Online Shopping
Claim Amount (Approx.): 5250/-
My Complaint Description:
I have ordered 4 sarees and paid full amount for 4 sarees vide ref no.AWB no.1365317370406 dated 27-02-2019 for Rs.6648/-. On 04-03-2019, received a packet of 4 sarees. After opening the packet, I found that, out of 4 sarees delivered to me, 3 sarees are entirely different colours and different designs from those I have originally selected. Hence, I have requested for returning 3 sarees (Order ID SB2702-60798, SB2702-60799 and SB2702-60800) through their website on 04-03-2019, which has sent self generated message stating that their person will contact me. So far nobody has contacted. I have tried to contact their number given in their website i.e.0261-6721208 but not responded despite calling more than 50 times during past one week. I have sent mail to their e mail id given in their website ie. [email protected] on 06-03-2019, but no reply till date. It is implied that SARIBOX is cheating customers who are buying online. Kindly help me to return these 3 sarees which are not selected by me and sent by Saribox as per their choice after receiving my money through online. Also help for refund of my amount paid towards the above 3 sarees.

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