Subject: Account disabled after legitimate complaint
My Name: Anees Hussain
My City: Noida
My State: UP
My Complaint Against: Zomato
Complaint Category: Food & Hotels
Claim Amount (Approx.): Zomato Gold Revoked without notice
My Complaint Description:
I placed an order for online delivery where I received inedible food after which I complained regarding the same on Zomato support.
The Zomato gold support team resolved the issue by confirming with the restaurant the mistake done and promised to refund my money.
A day later, I have received refund as credits on the app, but zomato has blocked me from placing any orders citing suspicious behaviour.