GSRTC Complaint – Gsrtc Cancelled The Ticket But Not Refund

Subject: Gsrtc cancelled the ticket but not refund
My Name: Ghanchi mohmmadirfan gulamrasul
My City: Radhanpur
My State: Gujarat
My Complaint Against: GSRTC
Complaint Category: Others
Claim Amount (Approx.): 333
My Complaint Description:
Name: Ghanchiirfan
Journey Radhanpur to Surat
Bus Booked Sleeper Coach But Delievery is Normal Bus..
Journey Date 01/03/2019
PNR No. G25475331
Trip code: 1900RPRSRTSLP15
Departure Time: 21:05hrs
Class: sleeper
Pickup point: Radhanpur
Service: Rapar to surat central bus stand
Txn password: NApRDRpJ
Bank txn no: 373592027
Ob Referebce No.
GS7628284
Total fare 333
Tarikh 01/03/2019 na divse sleeper coach bus nodhavel ane gsrtc e re bus cancel kari ne biji bus mukel..

Continue reading


GSRTC VOLVO Complaint – Bus Not Arrived (mismanagement Of Timing)

Subject: Bus not arrived (mismanagement of timing)
My Name: Avi sheta
My City: Surat
My State: Gujarat
My Complaint Against: GSRTC VOLVO
Complaint Category: Public Transportation
Claim Amount (Approx.): 7700
My Complaint Description:
9 june 2019

Journey from thane to surat. gsrtc VOLVO
Pnr no: G27856484
time to pick up was 10:10pm and didn't arrived till 3:00am and they also not informed bus no. And didn't have any pick up point. We arrived at thane at 9:00 pm .we called conductor several a times for bus stop inquiries, but respond was very very poor.

Continue reading


Goibibo & GSRTC Complaint – Booking Arriving Place & Original Arriving Place Different

Subject: Booking arriving place & original arriving place different
My Name: Mr. Priyank Shah
My City: Ahmedabad
My State: Gujarat
My Complaint Against: Goibibo & GSRTC
Complaint Category: Public Transportation
Claim Amount (Approx.): 300
My Complaint Description:
I had booked a bus ticket from Goibibo in GSRTC bus from Ahmedabad to Bhavnagar on 6:25 PM on 02/06/2019 with name of Mr Hareshkumar Shah. I had attached ticket's PDF copy & screenshot of confirmation for booking.
When I had travelling in bus of Ahmedabad to Palitana Taleti around 6:30 PM,that bus is without conductor. So driver is announcing for come to driver cabin for confirm passenger's advance booked ticket which is very wrong system.

Continue reading


GSRTC Complaint – Ticket Not Cancel And Refund Not Get

Subject: ticket not cancel and refund not get
My Name: NILESH PATEL
My City: BHABHAR
My State: Gujarat
My Complaint Against: GSRTC
Complaint Category: Others
Claim Amount (Approx.): 240
My Complaint Description:
I HAVE BOOK MY TICKET THROUGH GSRTC WEBSITE ON 20/04/19 AND TRY TO CANCEL ON 21/04/19 AT 9 AM THE BUS TIMING IS 10.45 PM THEN AFTER MY TICKET NOT CANCEL SO I CALL CUSTOMER CARE NO BUT THEY REPLIED ME YOUR TICKET NOT CANCEL AND YOU DID NOT GET ANY REFUND

MY PNR NO IS G26494239

Continue reading


Gsrtc Complaint – Refund Not After 21 Days

Subject: Refund not after 21 days
My Name: bhranti
My City: ahmedabad
My State: gujarat
My Complaint Against: gsrtc
Complaint Category: Public Transportation
Claim Amount (Approx.): 477
My Complaint Description:
We Booked tickets from Ahmedabad to Baroda on 24/3/2019 vide PNR no-G25981531 but transction failed and booking was not successful.so we booked another ticker with PNR No-G25981752.but when we reached station conductor told us that both bookings were confirmed.No msg or email was received for PNR no-G25981531 for successful booking. So as a loyal customer i request you to refund amount of Rs.477/- to my account for failed booking.

we called customer care 4-5 time every time they told me plz wait we will refund but nobody give answer perfectly

Continue reading