Subject: No response after return of defective item, no response to any communication, phone number given is fake
My Name: Utpal Joshi
My City: Surat
My State: Gujarat
My Complaint Against: insasta.com website
Complaint Category: Online Shopping
Claim Amount (Approx.): 600
My Complaint Description:
I bought a product chromecast from insasta.com on June 30. Order ID 272457.
It was defective, I placed return request twice at two days gap on their website, with no response from their side. Return ID #4416
Then i chatted regarding that on their website, and they told me to return the product, courier it back to them, then they will give me a coupon code to help buy another product.