RUSTORANGE Complaint – Refund Not Recieved

Subject: Refund not recieved
My Name: Dr. Bhawna Gupta
My City: Udaipur
My State: Rajasthan
My Complaint Against: RUSTORANGE
Complaint Category: Online Shopping
Claim Amount (Approx.): 1100/-
My Complaint Description:
I have ordered two kurtis from Rustorange on 18th June with Order no. 954632 amounting to 1148/-. The product was recieved on 24th June 2019 and since the quality of the product is poor i immediately applied for return. The product was picked up a day after that and since then its been 20 days, i still haven't recieved my refund. There is no helpdesk no. given on the website and also the mail they send in replies is a computer generated email.

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Rustorange Online Shopping Complaint – Refund Not Received

Subject: Refund not received
My Name: Trupti Katare
My City: Mumbai
My State: Maharashtra
My Complaint Against: Rustorange Online Shopping
Complaint Category: Fashion & Jewelry
Claim Amount (Approx.): 1100
My Complaint Description:
I orderd a 2 kurties from Rustorange Online Shopping site which total costed approx. 1100 however it was of very bad quality so i requested a return, they took return just a day after that but there is no communication about money refund. I mailed 3-4 times but they did not respond.
I need my money refunded in my account. Even they didn’t contact number on their site.

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Rustorange Complaint – I Didnt Get My Money Back

Subject: I didnt get my money back
My Name: Srivalli
My City: Hyderabad
My State: Telangana
My Complaint Against: rustorange
Complaint Category: All Consultants
Claim Amount (Approx.): 2200
My Complaint Description:
It has been more than one week i returned the order bcoz of poor quality.till now i didnt get my refund back .atleast inform when u will refund.

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Rustorange Complaint – Money Not Refunded

Subject: Money not refunded
My Name: Aparna Shukla
My City: Visakhapatnam
My State: Andhra Pradesh
My Complaint Against: Rustorange
Complaint Category: Others
Claim Amount (Approx.): ₹1300/-
My Complaint Description:
I'd sent the product to them on 29th June 19'. As per the company policy they should refund within 7 days, but till date I've just received two emails stating that they have passed the details to accounts department. Looking at the number of complaints this company has, they appear to be into fraudulent activities of not returning the money money despite keeping the product.

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Rustorange Complaint – Refund Not Credited On Time

Subject: Refund not credited on time
My Name: Uzma ansari
My City: Ghaziabad
My State: Uttar pradesh
My Complaint Against: Rustorange
Complaint Category: Fashion & Jewelry
Claim Amount (Approx.): 1500
My Complaint Description:
Rustorange has collected product from me on 1st july 2019. Till date I.e 11 july 2019, the amount rs approx 1500 is not been credited. On mailing them, they have replied that I should return the product to refund it. My return request id is RO967119 dt 1 july 2019.
Please refund my amount to credit the account which was earlier provided to you.
Uzma ansari

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