GTPL Complaint – Broadband Connection

Subject: Broadband Connection
My Name: Munavvarhusen N. Govani
My City: Bhavnagar
My State: Gujarat
My Complaint Against: GTPL
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 15000
My Complaint Description:
Hello,

I am having Broadband Connection of GTPL at my office in Bhavnagar.

I have face problem of line cut on 16th of May 2019 and call to GTPL customer care for resolve this problem.

They have said it will take 24 hours to fix the problem.

Now it is more than 48 hour past and nothing fix yet. When I call them back they said working hour is closed.

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GTPL Hathway LTD. Complaint – Internet Connect Disconnect

Subject: Internet connect disconnect
My Name: Vishal
My City: Ahmedabad
My State: Gujarat
My Complaint Against: GTPL Hathway LTD.
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 9000
My Complaint Description:
I have purchased 2.5 yrs package from gtpl hathway ltd for broadband connection. From last one month I complained 20 times about connection problem . And my internet is not working from last 25 days . They told me to change wifi router 15 days ago and i changed it immediately. After that they told me to change cable and they changed it too But still i am facing this disconnection problem and from last 15 days they are closing my complaint tickets without giving me a solution.

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City Broad Band Complaint – Internet InConnectivity

Subject: Internet InConnectivity
My Name: Hemang Rakholiya
My City: Surat
My State: Gujarat
My Complaint Against: City broad band
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 500000
My Complaint Description:
Hello Sir/ madam

We Are Using Net Of City Broad Band Company Those Office At vesu, Surat
And We Are Facing Issue Since Last 2 Year Of Inconnectivity And Lower Speed Issue From Two year And We Complain Minimum 100 Time For That In City Broad Band But They Didnt Give Proper Solution Any Time

Even In Week 2 Day We Work Without Internet And We Complain Them That They send Their Technical Persona after 24 Hour Working Hour
When They Come For Advertise Their Company Plan To us That Time They Said That You Dident Get Any Problem Or Issue Regarding Connectivity Or Speed Issue And If Any Time That Problem Happen Than We Solve It In Max 2 Hour But Now They tack more than 24 Hour

So What We Work And How Earn For Feel GST And How We Survive In That Costly Situation

So Please Solve Our Problem And Give us Justice

Below I Mention Address And Contact Number Of That Broad Band Company

Address: 710, Vesu Point, 7th Floor, City Broadband Circle, Vesu, Surat, Gujarat 395007

Phone: 0261 711 2122

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GTPL Complaint – Cheating For Internet Plans

Subject: Cheating for internet plans
My Name: Miral
My City: Ahmedabad
My State: Gujarat
My Complaint Against: GTPL
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 5600
My Complaint Description:
I have taken gtpl 50mbps internet on gtpl last month. According to the internet speed gtpl service provider should change the wiring and the router which can support the speed according. But renewal agent Ashish didnt not even bothered about out this concern despite asking him several times. He was just interested in his renewal goal. He took the money and didnt not came back and gave any answers to our calls.

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