Deducted Money But Didnt Send The Item. Grahak Suraksha

My Name: chintan j. arya
My Complaint Against:
Contact of Complaint Against: online shopping, Mumbai.
customer care no:1800 2093229, 1800220288.
Complaint Category:
My Complaint Description:
respected sir,
i purchased HTC android cell phone from online ebay shopping. they sent me consignment no: AWB No: E34357358 from First Flight courier and said that the item will reach within 6 days. On completion of time period, when I inquired to the courier they said item has been delivered to somebody in Pune. Itried to contact the agent and ebay but they are not replying. After 25 days I’vent got any action. Money has been deducted from my HDFC credit card. Plz guide me in the same. It seems to me as a fraud. Besides ebay has rejected my money return claim.

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