DTDC Courier Service Complaint – Lost Our Parcel

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Subject: Lost our parcel
My Name: Pritpal Kaur Tripathi
My City: Allahabad
My State: Uttar Pradesh
My Complaint Against: DTDC courier service
Complaint Category: Couriers & Parcels
Claim Amount (Approx.): 140000
My Complaint Description:
1- Sent parcel to Bangalore on 29 October 2019.
2-But due to some important reasons i asked the DTDC to stop the delivery of my parcel at the given address and return it back on my address.
3- DTDC at Bangalore stopped the delivery and done RTO i.e. Return To Origin on 2 November.
4- On 5 November at 20:04 it was received at Lucknow hub.
5- But on 6 November it was again processed and forwarded to Bangalore air hub.
6- I enquired about it in DTDC customer care at Bangalore and Lucknow. Everybody is giving me different answers. Nobody is telling me the truth. Since its misplacement I'm regularly trying to know about my product but everytime they are misleading me.
7- It seems that they have lost my product.
8- The consignment number of my product is *V56876793* .

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