Excess Amount Is Not Being Refunded

My Name: Amit
My Contact No. 8655464558
My Complaint Against: Airtel
Airtel’s Contact Details: Airtel India
Complaint Category: Airtel Complaints
My Complaint Description:
Hi, I have port out from airtel around 4 months back. During port out it is said that you should pay some extra amount so that your port out request will not declined & once you port out you will be refunded the remaining extra amount within a month. Accordingly I hv paid etra amount of Rs. 300 & Rs. 200 to my 2 Connection nos. its been 4 months now still i have not received the excess amount. 4-5 times I hv mailed to customer care but the same reply I am getting that thanks for mail we will revert within 24 Hrs. but nobody have solved or enquire about my complaint. I hv called to customer care but they simply disconnecting the call. I am frustrated now. Its not about 400-500 rupees it about my own money. why I shouls leave my 500 bucks. Requesting you to take appropriate action against them. Also note I was using the corporate plan. If they are providing such kind of services to corporate people just imagine the condition of ordinary people.

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One thought on “Excess Amount Is Not Being Refunded

  1. Namaste Amit,

    This is to inform you that your concern listed on 15 March 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at [email protected].

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpre[email protected]

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