Femi9_by_as Complaint – Cheated On Services

Subject: Cheated on services
My Name: Jinal
My City: Mumbai
My State: Maharashtra
My Complaint Against: Femi9_by_as
Complaint Category: Online Shopping
Claim Amount (Approx.): 1400
My Complaint Description:
The sellers charged 1400 RS from me for a jacket and she delivered the product too. Unfortunately it was too big for me and I informed her. She asked to return it and that she will check and send a smaller size. I returned the product paying the shipping cost and the the shipping company confirmed the delivery. However the seller never confirmed after receiving the product. After multiple update requests she finally responded stating that she doesn’t have another size and asked me to chose some other product. In the she had told me it is my choice to either chose a product or request for refund so I requested for a refund and she went back on her words and denied my request. My money is with her since December 20 2018. She is still not ready to return my money. Later in conversation I realized that she took back that product because she received an order for the size I had, so basically she took money from me and also from the other customer. That is her details
Aditi Bansal
187 Patel Nagar new Mandi near Monte Carlo showroom , Muzaffarnagar 251001
Size 40

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