Today 16.11.2012 at 1400hrs my self went to Bhart Patrol Pump located at Mhow Gaon (Mhow Neemuch four lane) for filling patrol in my bike. At the time of filling my self asked to the man who was filling the patrol for setting zero. He replied that here is very rush and que for filling so it is not possible for setting zero. I asked him about the complaint book but he did not shown me and told me talk to our manager Mr Champa Lal Sahoo regarding complaint book. It is understood that if the zero not setting means they are cheating the people.