Subject: Defective Product Delivered
My Name: Chandresh Punjabi
My City: Surat
My State: Gujarat
My Complaint Against: Flipkart Internet Private Limited
Complaint Category: Electronics Appliances
Claim Amount (Approx.): 5030
My Complaint Description:
I had Ordered a Saregama Carvaan 6 W Blue tooth Home Audio Speaker on 19th May,2019.The Product was delivered on 24th May,2019.Invoice No FAB2PA2000108757 dated 20th June,2019
Above Product was Defective and had Software issues and Hanged and was not working.
Same Day Return or Replacement was requested by Return ID 12201555688081994146
and they had promised a replacement or Return within 72 hours.
Customer Care Calls were made after every 2 days and had promised to escalate the matter but still on 2nd june 2019 no Replacement or Return of Defective Product has been provided or Resolution of the same has been made