Fraudulent-Delivery/ Non-delivery Of Parcel

My Name: Angsuman Sengupta
My Contact No. 9830340097
My Complaint Against: Aramex courier service
Aramex courier service’s Contact Details: Plot No A 60/61, Behind Tunga International, Road No 1, Andheri East, Mumbai – 400093 +(91)-22-39419900 | 33003300 +(91)-22-28248760, 28248002 www.aramex.com
Complaint Category: Couriers & Parcels
My Complaint Description:
Hello, My name is Angsuman Sengupta and I am registering this complaint against Aramex courier delivery services(website: www.aramex.com) for Non-Delivery/Fraudulent Delivery of my parcel (Tracking Number : 4696457312) which was sent from Delhi-110020 to my residential address( Kolkata- 700118) on 08 February 2013. After repeated follow up , I have still not received the shipment as of now.I have called up the customer care dept numerous times each and every time they people are telling me you are going to get it today evening,i am really fed up Every single day , I have been promised get some feedback.Finally on 18-Feb-2013 they sent SMS that the parcel has been delivered to me on 14-Feb-2013 at 3:35 PM. However, no delivery person contacted me or tried to deliver. Final complain I launched to Aramex courier service was with Case Ref. : BOM/0213/12202 which has no update till now. Note: Parcel booked by – SeventyMM (Lotto Sports Shoes – White (Tolosa)) [http://shop.seventymm.com] for Order No : SMA0595166. Please help me with redemption against this harassment.

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