Subject: NOT REFUNDING MONEY
My Name: Rahul Vyas
My City: Ahmedabad
My State: Gujarat
My Complaint Against: Goibibo
Complaint Category: Tours & Travels
Claim Amount (Approx.): 4380 Rs.
My Complaint Description:
we have booked train tickits through GOIBIBO.COm from Ahmedabad to New delhi.
They have cut the amount on the spot, now after half an hour they mailed that booking failed and amount will be given back within 15 days.
Now, this is something they are bluffing and now when I am calling their customer care executives – Ms.Nitu Chandra , Mr. Chitresh and senior excutives are not reverting and cutting the phone.
Do needful and they don't have any right to put our money with them without giving any reason that why have they failed to book the tickits.
They have infact taken TRANSACTION HANDLING CHARGES