Subject: GTPL no bothered about customer problem and worst service
My Name: Viral bhalodia
My City: Ahmedabad
My State: Gujarat
My Complaint Against: GTPL broadband
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 3000
My Complaint Description:
I have ordered a new Gtpl broadband connection 10 days before and as per Gtpl commitment connection will install maximum in 5 days but after payment Gtpl is not interested to install connection and their representative are very rude in new Naroda.
A technical head Mr. Shopping (9909926484) direct told that we have many customer suffering for new connection and service it will take time after 10 days.
As per my latest experience I clearly telling that Gtpl is not at all interested for customer service just interest in collecting money in advance from customer I have mailed to their higher authority but no response.
Kindly charge heavy penalty or barred the company for service.