Subject: Broadband Connection
My Name: Munavvarhusen N. Govani
My City: Bhavnagar
My State: Gujarat
My Complaint Against: GTPL
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 15000
My Complaint Description:
I am having Broadband Connection of GTPL at my office in Bhavnagar.
I have face problem of line cut on 16th of May 2019 and call to GTPL customer care for resolve this problem.
They have said it will take 24 hours to fix the problem.
Now it is more than 48 hour past and nothing fix yet. When I call them back they said working hour is closed.
Now I am asking for Rs. 15000/- of my business loss due to their irresponsibility.
In addition they have to refund all my money they have charge for 48 hours of their broadband service which I did not receive.
Thanks & Regards,