Subject: Late Payment charges
My Name: Jignesh Shah
My City: Surat
My State: Gujarat
My Complaint Against: Gujarat Gas Limited, Surat
Complaint Category: Others
Claim Amount (Approx.): Rs. 75/- +
My Complaint Description:
I used to pay my Bill of Gujarat Gas Limited (GGL) alway online (Auto debate) through HDFC Bank.
My bill of Oct – Dec. '19 was Rs.969/- paid on 02/01/19 against due date 09/01/19. (i.e. before 7 days). But some how, it is refunded in on 11/01/2019 in my A/c.
According to HDFC bank it is due to some technical error at biller's end.
And GGL denied that they have not received this amount & they charge me Rs. 75/- as late payment charges in my next bill.
I am very particular & always pay bill timely. It is either fault of HDFC Bank or GGL.
So, Why should I pay this late payment charge?
It must be refunded me with interest & unnecessary harassment.
Thanking you in Anticipation,
— Jignesh Shah