Subject: Non Response from service centre
My Name: Darshan Shah
My Contact No.: 9879010030
My City: Surat
My Complaint Against: Hathway Broadband
Hathway Broadband’s Contact Details: Viraj Gandhi
Complaint Category: Broadband/Internet Services
My Complaint Description:
Dear Concerned Authority
From Past 8 day I am not having internet connection. I am trying to call Hathway service center daily. They convenience me that they are sending their technical person on site and matter will be resolved same day. This is going on daily from May 7 till today May 14. Till today neither problem is resolved nor any Technical person have come.
This is absolutely disgusting.
Just imagine todays world where everything entire business is running on internet I am devoid of it from last 8 day. all my work has disturbed because of this. on top of it daily calling to service centre requesting them to resolve matter. If this is not enough running internet on dongle 3g (and u know the how expensive it is). Waste of money waste of time and severe discomfort that it has brought to me.
Hereby I request concerned authority to take severe step against company of such low standards.