Hathway Broadband Complaint – Service Disconnection

Subject: Service disconnection
My Name: Naga Sai Velamati
My City: Hyderabad
My State: Telangana
My Complaint Against: Hathway Broadband
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 3200
My Complaint Description:
Hello, I am a customer of hathway broadband in hyderabad. My account number is 1156381550. In May 2018, I renewed my account with an offer of 6 months plus 2 months free for 3150 rupees. They called me and informed me about the offer. They told that I will get an option to recharge to that amount on my page. I renewed my account with that plan. Now on August 15th, my service got disconnected. When I mail and call them, there is absolutely no response from them and the issue is not solved till today i.e, August 22nd and I don't know how many days this will continue because they are not even responding to the problem. So I want to register a complaint. I also have call recordings, mails and other proofs can produce when required.

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