Homeshop18 Complaint – Defective Product Delivery Of Denim Jeans

Subject: Defective product delivery of Denim jeans
My Name: Ajay RK
My Contact No.: 9972520259
My City: Mysore
My Complaint Against: Homeshop18
Homeshop18’s Contact Details: 18001800918, 1860-1800-918
Complaint Category: Advertising Media
My Complaint Description:
on 09/08/14 i have ordered denim fiesta pack of 3 jeans for 1999/- of size 36, which was not fitting as per statndered, then i called them,& they informed there is no pick up option ,i need to courier we will refund the product prise as well as courier charges, same was delivered on 08/20/14, for the addressed , given by Homes hop18. then they asked for the POD to track the return item, same POD was attested on 09/15/14, still i have not got any call back , from them , from that day i have called more than 10 times, but the agents telling , we will arrange call back for the same, i informed them ok if there is not option of refund, take my order for the 1999/- & courier charges of 340/-. still no confirmation or call back from them. it was almost more than a month, still no refund or any other product delived , kindly look in to this matter, i am middle class person my salary is 10000/- per month, it is very difficult to call them all the time, till date i have spent nearly more than 100/- to call there number 1800-1860-918 that was not a toll free number. kindly treat my complain in high priority & do the need full.

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