My Name: shyam sureja
My City: Morbi
My State: Gujarat
My Complaint Against: Idea cellular
Complaint Category: Idea Complaints
Claim Amount (Approx.): 301
My Complaint Description:
I have paid 279 rupees for unlimited dialer tone for 1 year.that shows me unlimited dialer tone and free song change at the recharge time.
But while i have select the caller tone the company charged for tone.while o have complaint to customer care they tell me the 15 rupees charge is for subscribe of caller tone but i have pay 279 for annual free dialer tone and company charged 39 rupees but into my account the balance is due so they cut 23.68 rupees.please sir take some actions for save other persons from this cheating.