Subject: HOTEL BOOKING NOT PROVIDED
My Name: Sohel Patel
My City: Ahmedabad
My State: Gujarat
My Complaint Against: Idiol Trip , Mr. Sandeep Singh
Complaint Category: Tours & Travels
Claim Amount (Approx.): 11,499
My Complaint Description:
Dear Grahak Suraksha Team,
I have received a phone call from Idiol Trip on 10th March and they told me that they are offering holiday package of 5nights/6 days in just Rs. 11,499
Then I have asked them to send me the list of Hotel which are offering as I need 5 star property only.
Then they send me list of 7 hotel and they all are very very good hotel.
Then I have asked them to give me some references of the person who has travel through your company and they have denied for it.
Then they assured me that we are using Pay U Money as payment gateway and they provide payment gateway only after verifying merchant. And it is true and because of they have Pay U Money gateway i was convinced to pay the money and feel that they are genuine.
Still I have asked them to book the hotel immediately before I make the payment. and They immediately send me booking confirmation of Hotel Cidade De Goa
Then immediately I have called the hotel Cidade De Goa and they confirmed me that Your booking is received and it is done through Booking.com.
Then i have asked Cidade de Goa that have you received payment then they said we have card details with us and we will remit the money before 15 days of your travel from that card.
Then in the beg. of May I have called hotel and asked them to Remit the money from the given cared details and when hotel tried to remit the money the payment got declined.
Then Hotel Cidade De Goa call me and they gave me their account details to make the payment as card got declined.
In the meantime I have done number of follow up over an e-mail and as well as on phone regarding my payment and every time they said payment will be done before 24 hours of your travel.
Then I have called them on 11th May to make payment at 12 PM then they said we will make it at 3 PM then again I have called at 3 PM then they said by 6 PM we will make payment Then again at 6 PM i Have called then they said your booking is cancelled.
Grahak Suraksha Team,
I personally request you to take some action on this Fraud Company Idiol Trip
There are so many complaint people have registered for Idiol Trip on different sites and you can check on google and search Idiol Trip Complaint and you can have so many links in which people have reported about the fraud of this company and they have same method for doing fraud.
when I have paid 11,499 then then have sent me an e-mail of combo offer as well and offering me gift and for that i need to give them reference of 10 people.
But i told them already I have doubt on your company and I don't want to make any other payment till I will do travel through your company and I will not give you any reference.
Other wise the can make me fool for another some about 9000 Rs which they have told me on that day.
Please help people like us as IDIOL TRIP IS A FRUAD COMPANY and cheating with the people and people like us are loosing our hard earned money.
I have so many email with me from Idiol Trip but how to give all details on this.
If you need any further details then call me on my give phone no. and will be grateful the Grahak Suraksha if they will do something and give us justice.