Internet Pack Activated Without Intimation

My Name: nilesh sankpal
My Contact No. 9545455749
My Complaint Against: Vodafone Pune
Vodafone Pune’s Contact Details:
Complaint Category: Vodafone Complaints
My Complaint Description:
I am using vodafone no. 9545455749. I received an SMS from vodafone that my internet pack of Rs. 499 with 2Gb free is now active. I just shocked that without my request how they activated. I called the helpline and asked them, helpdesk person told me that they will deactivated in next 4 hours. After 6-8 hours I gain called, but still it was not de-activated and the person told me that for atleast they charged me for one day. I told them that I have not requested them to activate then how they were going to charge. This is the worst service I got from Vodafone. Please suggest.

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2 thoughts on “Internet Pack Activated Without Intimation

  1. Hello Nilesh,

    We called on your number multiple times but there was no response. Please share an alternate contact number with us at http://tinyurl.com/79emtab also let us know a convenient time between 9AM to 6PM to reach you.

    Regards,
    Vodafone Customer Care, Maharashtra & Goa (except Mumbai)

  2. Hello Nilesh,

    We were unable to get in touch with you on your number. Please share an alternate number here http://bit.ly/1boyyEa so that we can get back to you with assistance asap. You can also write to us at [email protected]

    Regards,
    Vodafone Customer Care, Maharashtra & Goa (except Mumbai)

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