IRCTC Complaint – Reservation Charges

Subject: Reservation Charges
My Name: Viral Tailor
My City: Ahmedabad
My Complaint Against: IRCTC
Complaint Category: Tours & Travels
Claim Amount (Approx.): 60
My Complaint Description:
I have train reservation through irctc web portal on 30 july 2019 for date 19 August 2019 and it's displayed in waiting list. I have applied for reservation but on date of traveling its not confirmed.if they are not providing any seats then why they charged's totally wrong.
From one person they charged 30-40 % of booking amount then their collection is too high and its froud against the people.
Please look into this.

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