Item Delivery Was Wrong & Not Up To The Mark So It Needs To Be Returned .Whats The Procedure Pls Guide As The System Seems Complicated Complaint – Refund The Amount As It’s A Fake Thing Delivered

Subject: Refund the amount as it’s a fake thing delivered
My Name: Mahak Mehta
My City: Kota
My State: Rajasthan
My Complaint Against: Item delivery was wrong & not up to the mark so it needs to be returned .Whats the procedure pls guide as the system seems complicated
Complaint Category: Online Shopping
Claim Amount (Approx.): 1368/-
My Complaint Description:
Hello team , I need to get the pick up from my addresss and need a refund in my account .So a customer representative should call and clear with me .As the item is absolutely fake n wrong thing absolutely different from what it was shown in the picture.Do not try to bluff the customers by delivering a wrong items at their door steps .By the time I had opened it the person had already left .Kindly call on 9799511444.Order no.was ASG 8531944475 delivered on 7th of Aug’19

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