Subject: Canceled tour and not refund money
My Name: Vishal Chotaliya
My City: Surat
My State: Gujarat
My Complaint Against: Jay Ambey Tours & Travels / Ashish Rana
Complaint Category: Tours & Travels
Claim Amount (Approx.): 10000
My Complaint Description:
Address1: Golvad, Near Swami Narayan Temple, Vyara, Vapi
Address2: 140, First Floor, Regent Plaza, Beside of Rami Park, Dindoligam, Surat
Mobile : 73836 83181, 8347733036, 8200705618
We have purchase GOA package with the total amount of 14000 Rs, On Purchase, I have paid 5000 Advance and after 1 month I have again paid 5000.
But they have canceled Tour and complaintponed tour 2 times and then they canceled the tour. Now they are not refunding my money. I'm requesting them for the last 3 month. now they are not receiving my call, not replying to SMS/WhatsApp.
I have Below Documents
Document1: Payment Receipt They have given me on Tour Booking.
Document2: My Bank Statement with 2 entry of 5000 Rs which I have transfered to them.