Kunal Suresh Thakkar Complaint – Product Not Delivered. I Need My Refund

Subject: Product not delivered. I need my refund
My Name: Gabriel Reveredo
My City: Margao
My State: Goa
My Complaint Against: Kunal Suresh Thakkar
Complaint Category: Manufacturers & Dealers
Claim Amount (Approx.): 42500
My Complaint Description:
Kunal Suresh Thakkar -9820003245 / 9967136355
Ground floor, Office No 1, Evershine 2, Ratan Nagar, 4 bunglow, Andheri (W) mumbai, 400053

Abdul- 9967136396 / 8668579522
Other number provided- 9967131113 / 02265504050

I had ordered a sofa (2+1+1) at a furniture fair in Goa on 17th March 2018 and paid booking amount of 5000/-. Later on In june Mr. Abdul, who is in charge of the factory in Mumbai came to my house and took the required measurements and said that the sofa will be delivered in one month. He asked for advance of 50%. So i Paid him 12500/- (Cost of sofa recalculated after measurements Rs 42500/-). Now whenever I call, the phone is either switched off or disconnected as i wanted the sofa before i Inaugurate my new flat. Once I spoke to him he gave me a reason saying there was some issue in the factory and it will be delivered in few days. Now more than a month has been passed and still no sign of them. 3 weeks before i called and they said that my sofa is ready so i called them to find out few days back and they told me that the material is not in stock. So I asked them what were they doing for two months to tell me this? Now since the sofa did not reach me in time for my flat inauguration, I have asked him to refund my money to my account but I do not see any reply from them.

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