My Name: Ruchi Sarda
My City: Nagpur
My State: Maharashtra
My Complaint Against: Ms Divya Reddy
Complaint Category: Fashion & Jewelry
Claim Amount (Approx.): Rs. 58,500
My Complaint Description:
I placed an order of an expensive outfit with her. She took my measurements over whatsapp. Initially, she handed over someone else's dress to me. The dress was way smaller in size. The next time she agreed to make another dress — which is what she said. She did some minor adjustments and the dress still does not fit me. I even sent her pictures of the dress with measurements using a measuring tape and she refused to acknowledge her mistake. I even have pictures of everything sent to her. She totally conned me of my money. And she even refused to take my calls. She put her undertrained assistant to talk to me who did not understand anything I was telling her. At the time of ordering, she acted as though she is the front face of her label. Later on, she told me that I needed to deal with her assistant as she was travelling. Extremely unprofessional, she pissed me off to an extent that I have started thinking wrong about the whole "designers" fraternity. She refuse to take back the dress and refund me my money.